Manage Your IMPACT Membership
IMPACT membership help
What would you like to do?
Need a receipt, a payment card update, a plan change, or a temporary break? You are in the right place.
Download a receipt
For reimbursement or your records
Need proof of an IMPACT payment for your school or district? You can download a receipt for any payment in your purchase history.
- Open your IMPACT account and sign in.
- Click your profile photo and choose Settings.
- Open Purchase History, find the payment, and download the receipt.
Switch to Annual and save
$390 per year
Annual saves you $78 compared with twelve $39 Monthly payments.
- Purchase the Annual plan first so your access stays active.
- Email us after your purchase.
- We will confirm your Annual access and stop future Monthly charges.
Update your payment card
Sign in to your IMPACT account to update the card used for your membership. Open Billing Info and follow the prompts to update your payment method.
Pause your membership
Need a break for summer, leave, or a temporary budget change? We can pause your payments and access until you are ready to return.
We will confirm the details with you before making any change.
Have your school pay
Your school or district may be able to purchase Annual IMPACT access for you. Our school-purchase page includes pricing, an estimate builder, and the information an administrator needs.
Cancel your membership
Sign in to your account, open Billing Info, and cancel the plan you no longer want to renew.
Your access will continue through the time you have already paid for. Canceling an Annual renewal does not create a partial refund for the current Annual term.
Need to switch from Annual to Monthly?
Monthly is $39 per month. Email us before your Annual renewal and we will help time the change so you do not pay twice or lose access. Ask to switch to Monthly.
Frequently asked questions
Quick answers to the most common IMPACT account, billing, and access questions.
I pay for IMPACT. Why am I being asked to log in?
Use the same email address you used when you purchased IMPACT. Your membership access is connected to that email. If you use more than one email, check your IMPACT welcome email or payment receipt to confirm which one you used. Creating a second account will not connect it to your existing membership.
How do I access IMPACT?
Visit the IMPACT membership portal and sign in with the email address used for your membership. If you still cannot access the curriculum after signing in with the correct email, email Bright Futures Counseling for help.
How do I update my payment card?
Open your IMPACT billing settings, sign in, and follow the prompts under Billing Info to update your payment method.
Where can I download a receipt?
Open your IMPACT account and sign in. Click your profile photo, choose Settings, then open Purchase History. Find the payment and download the receipt.
Why are my downloads paused?
Monthly members can download up to 10 different resources in a 24-hour period. The first pause lasts 24 hours, and later pauses last 3 days. Downloads return automatically after the pause has passed. Annual and school-purchase memberships include unlimited daily downloads. If you are planning a larger project and need help, email Bright Futures Counseling.
Can my school or district pay for IMPACT?
Yes. Visit our school and purchase-order page for Annual pricing, an estimate builder, and the information your administrator needs.
How do I cancel my membership?
Open your IMPACT billing settings, sign in, and cancel the plan under Billing Info. Cancellation stops the next renewal. Your access continues through the time you have already paid for.